Privacy Policy

This Privacy Policy explains how Roofcraft, Inc. ("RoofCraft," "we," "our," or "us") collects, uses, and protects your information when you visit roofcraftcompany.com or contact us. We keep this simple and do not sell your personal information.

Information We Collect

We collect information you give us directly when you fill out a form, request an estimate, or contact us. This typically includes your name, phone number, email address, property address, and details about your roofing project.

We also collect some information automatically when you use our website, such as your IP address, browser type, pages visited, and how you found us. This is standard analytics data used to understand and improve the site.

How We Use Your Information

We use your information to:

• Respond to your requests and provide estimates, inspections, and roofing services
• Contact you by phone, text, or email about your project
• Schedule appointments and follow up on work
• Process financing applications you choose to submit
• Improve our website and services
• Comply with legal and regulatory obligations

By submitting a form or providing your phone number, you consent to be contacted by RoofCraft, including by phone call and text message, about your inquiry. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

How We Share Your Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate, such as our customer relationship management (CRM) system, hosting providers, and analytics tools. They may only use your information to perform services for us.
• Financing partners when you apply for financing, so they can process your application.
• Legal authorities when required by law, subpoena, or to protect our rights.

Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working and to understand how visitors use it. We may use services like Google Analytics and Google Maps, which have their own privacy policies. You can control cookies through your browser settings, though disabling them may affect how the site works.

Data Security

We take reasonable measures to protect your information from loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

• Know what personal information we collect and how we use it
• Request a copy of the personal information we hold about you
• Request that we delete your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information (note: we do not sell your information)
• Not be discriminated against for exercising these rights

To exercise any of these rights, contact us at info@roofcraftcompany.com or (408) 904-8900. We will verify your request and respond within the timeframes required by law.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out:

Roofcraft, Inc.
710 Lakeway Dr, Suite 200
Sunnyvale, CA 94085
Phone: (408) 904-8900
Email: info@roofcraftcompany.com